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About Guru










Company Overview Company Timeline Awards Fast Facts

What is Guru.com?
Guru.com is the world's largest online service marketplace where businesses connect with top freelance talent locally, nationally or globally. Employers seeking professional expertise post their projects or contract work on Guru.com for free. Freelancers seeking work either register as free (Basic) members or as subscribing (Guru) members. In addition, Employers and Freelancers can take advantage of Guru.com's SafePay Escrow and Dispute Resolution services which greatly reduce transaction risks.


When was Guru.com founded?
Guru.com was launched in 1998 as SOFTmoonlighter.com.


Where is Guru.com's headquarters located?
Guru.com
5001 Baum Blvd., Suite 760
Pittsburgh, PA 15213
Phone: 1-888-678-0136
Fax: 412-687-4466


What is the breadth and activity of the Guru.com marketplace?
More than 1 million registered members
More than 100,000 active freelancer profiles
101,606 projects were posted in 2008


Where are Guru.com's Freelancers located?
58% of our Freelancers are located within the United States and 42% are international, mainly from India, Canada and the Ukraine.


Where are Guru.com's Employers located?
The majority of Employers, 80%, are located within the U.S. while international Employers make up 20% of the total and are mainly from the United Kingdom, Canada and Australia.


How many projects are posted on Guru.com yearly?
Last year, Employers posted 101,606 projects, a 8.7% increase from 2007 in which 93,434 projects were posted.


How many projects can Freelancers place quotes on presently?
Right now there are over 5,800 projects that professionals can place quotes on.


How many job categories are there on Guru.com?
There are 17 different main skill categories and more than 220 subcategories on Guru.com:

Websites & Ecommerce
Graphic Design & Multimedia
Programming & Databases
Engineering & CAD
Networking & Telephone Systems
ERP & CRM
Broadcasting
Photography & Videography
Illustration & Art
Fashion & Interior Designs
Writing, Editing, & Translation
Marketing & Communications
Sales & Telemarketing
Business Consulting
Legal
Finance & Accounting
Admin Support


How much was transacted through Guru.com last year?
Last year, Employers paid Freelancers 27% more money through the Guru.com SafePay system than in 2007.


What is the cost of this service?
Employers
Guru.com's service is completely free for Employers.

Freelancers
Guru.com offers three levels of freelancer memberships:
Basic - Free
Guru - $29.95 to $99.95 per quarter
Guru VENDOR - $38.94 - $129.94 per quarter
Project Fees are 5% (Guru and Guru VENDORS) or 10% (Basic).


What is SafePay?
SafePay is Guru.com's mandatory secure payment system. Our system safeguards the buyer's sensitive payment information and facilitates international transactions. Employers can issue payments through SafePay by Credit Card, E-check, Check, PayPal, Wire Transfer or SafePay Account funds.


What is SafePay Escrow?
SafePay Escrow not only safeguards the buyer's sensitive payment information, but also guarantees that transactions are risk-free. The payment is kept in a neutral Escrow Account until the project is completed and the Employer is satisfied with the work ordered. Employers using SafePay Escrow have full access to Guru.com's Mediation and Arbitration services, should a dispute arise over the escrowed funds.



What is the Guru.com Quality Score-based Rank?
Rank is a measure of service excellence used to guide Employers to Freelancers of the highest, most reliable quality. Freelancers who rank highly provide the most reliable services; a Rank of 1 is a top Rank position.

A sequential rank is assigned to all Guru.com profiles based on each Freelancer's main skill categories, membership types, invoice activity and Quality Scores. Quality Score is the main determinant of Rank and relies on business performance data that tracks and reports a Freelancer's success rate in acquiring new customers (CAR), generating earnings on a customer-by-customer basis (CER), and retaining long-term repeat business with existing customers (CRR).

Guru.com's Quality Score Rank System is patent-pending -- no other freelance marketplace ranks its members using the objectivity of historical performance data.




 
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