Hello there, My name is Dilip. I am a customer success Lead with over 7+ years of professional experience. In my tenure, I've leveraged knowledge and skills in customer relations, CRM customization/development and cross platform integration as well as tools that include Zendesk, Salesforce, Freshdesk, Microsoft Word, Excel, Spreadsheet, and Gmail. I am very fluent in written and spoken English. I look forward to work with soon. Regards, Dilip.