GLOBAL* CUSTOMER EXPERIENCE LEADER with a strategic planning, marketing, communications, and growth consulting background benefiting healthcare, travel, retail, telecom, CPG, transport, education, tech, financial, energy, and 501 c 3 sectors. Disciplined, results driven visionary creator of actionable ‘4D’ blueprints: Determine, Design, Develop, and Deliver. Facilitator of brand success, team engagement, and P&L in corporate, agency, and advisory roles. *(US/EU/South America/China) • Organizational Change Management • Omni-channel Brand Communications • B2B/B2C/B2B2C Marketing & Planning • Insight-driven Customer Solutions • Partnership Sourcing & Integration • Performance Management