Hi, my name is Jay Ann. I work as a call center agent for 3 years as a customer service representative both by email and phone. I was also trained in technical support both in chat and phone. I have also experience in outbound calling as a data retriever. I am an expert in using MS Excel, as that is the tool we are using to complete the task. I can certainly do more in your company if I am giving the chance to work with you. Thank you for your time. I'm looking forward to hearing from you. Best regards, Jay Ann Buenvinuto