Hey, i'm Warda, a dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities. I own a diploma in English language, literature and civilization earned from The Faculty of Arts and human sciences of Sousse. I speak 3 languages fluently ( English,French,Arabic) and also know some Italian. Highlights : Conflict resolution expert Courteous demeanor Sharp problem solver Energetic work attitude