Hi TAMMY R. I hope you are all well. I have seen your project and gone through the whole project. I experience in customer service over 3 years as a customer service representative and 1 year as Team Leader. I have worked with the largest telecommunication company in our country and UBER. Working in Customer service, I have learned how to communicate, how to manage time, how to multitask, how to work in a team, how to manage your quality of work, how to make a decision in the critical moment, etc. I worked in Inbound and outbound. I know everything about a call center the FCR (First call resolution), KPI, Dialer, script pitch, empathy, etc. I think I have the skills to do the job. I know this is important to you. This is also important to me. I have been looking for work in customer service in freelancing but still didn't get any. If you provide me the change I would be able to help you more. Please kindly knock me to discuss more growing more with you