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Sales & Marketing customer relations

Customer Success Manager

$10/hr Starting at $30

As a Customer Success Manager, I currently provide several services for my clients including document preparation maintaining files and record keeping. My knowledge of a wide variety of computer programs allows me to take on nearly any task I am assigned easily. I am a quick learner and welcome challenges as well as a detail-oriented and organized professional I take pride in completing assignments on time and with accuracy. I possess excellent communication skills both written and verbal. I would love the opportunity to transfer these skills to your company as your Customer Success Manager. 

My vast experience in the service industry has developed not only my phone, email, and chat etiquette but also my ability to deal with dissatisfied clients courteously and resolve issues in the most efficient way possible. I've also been part of an up-selling industry where I learned to help increase revenue through cross-selling. 

Through years of experience, I honed my leadership and organizational skills through my trusted colleagues' and mentors' guidance. 

I'm confident that my proven track record of excellent work ethic and unparalleled attention to detail will make me an immediate asset and contribute to its success. 

About

$10/hr Ongoing

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As a Customer Success Manager, I currently provide several services for my clients including document preparation maintaining files and record keeping. My knowledge of a wide variety of computer programs allows me to take on nearly any task I am assigned easily. I am a quick learner and welcome challenges as well as a detail-oriented and organized professional I take pride in completing assignments on time and with accuracy. I possess excellent communication skills both written and verbal. I would love the opportunity to transfer these skills to your company as your Customer Success Manager. 

My vast experience in the service industry has developed not only my phone, email, and chat etiquette but also my ability to deal with dissatisfied clients courteously and resolve issues in the most efficient way possible. I've also been part of an up-selling industry where I learned to help increase revenue through cross-selling. 

Through years of experience, I honed my leadership and organizational skills through my trusted colleagues' and mentors' guidance. 

I'm confident that my proven track record of excellent work ethic and unparalleled attention to detail will make me an immediate asset and contribute to its success. 

Skills & Expertise

Business DevelopmentClient AssessmentClient ContactClient Issue ResolutionCRMCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer Service ManagementCustomer Service TrainingManagementSalesforceZendesk

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