* Experienced Business Analyst who has done extensive work in the telecom and e-learning industry in areas of technical writing, pre-sales, solution design, project management and data analytics for the past 14 years. In the field of software documentation, we can undertake from Business Requirement Documentation to User Guides to API references, and how-to manuals. Moreover, from our pre-sales solution design experience, you can depend on me for RFI/Q/P documentations, white papers, brochures, case study, competitive analysis, presentation design and write-ups. Our approach is to utilize our Instructional Design knowledge and exposure to present documentation that is user-friendly, clear and concise. Furthermore, we can undertake IT assignments in Requirement Analysis, Data Analysis, Solution Design, Test Case Design, and Project Management. We are able to work effectively and efficiently independently and respect deadlines and quality checks. Our utmost goal is to ensure that you are satisfied with the final output. Thank you and we look forward to working with you.