I am a senior manager with over 10 years of experience in the financial services industry, I offer services in financial management & analysis, collections, customer service, coaching & development, Virtual and Hands-On Training & Quality, and call center operations management. I also develop my own learning materials. I have an excellent background in Microsoft Office - Word, Excel, Powerpoint. I also have a solid background in using Adobe services, online training tools, and in hosting Webex seminars. I also offer English-oriented services such as proof-reading, copy/editing, research & fact finding, and content & creative writing. For a more detailed description of who I am and what I can do for you and your business, kindly send me an email at ryan.andres@gmail.com, and I can send over a copy of my CV. Thanks for looking, folks!