Let me make your customers happy while you work on your business. With more than 2 years of experience, we handle all types of customer queries so that you don't have to spend time on customer complaints. We ensure customer service quality. Our services include live chat support, social media replies, email support, and ticket support for different businesses, and have worked with countless clients.
My Service Including:
- Answer customer inquiries via Email and Live Chat.
- Proactive on Social Media for Replies to your valuable customers.
- Handle Ticket Support and resolve customer issues.
My Responsibilities:
- Resolve customer product issues by troubleshooting, obtaining additional information from the customer, escalating to the appropriate team, and following up with the customer as needed.
- Handle all incoming customer service requests in a timely manner. Provide excellent customer service by maintaining a positive attitude, being attentive to customers’ needs, and demonstrating empathy for their situation.
- Promote a positive image of the company with customers through excellent communication skills. Assist with other tasks as assigned by management.