I'm a technical support specialist with 8 years of experience providing IT helpdesk support, installing and repairing IT equipment at client sites for businesses of all sizes. I provide top quality support for various issues related to setting up internet connections, antivirus software, email, general hardware and software and much more. I am efficient in implementing upgrades of software and have developed new support processes for fast growing terms. I have a genuine enthusiasm for technology and am committed to developing my knowledge and keeping up-to-date continuously.