All Services Sales & Marketing Sales & Marketing Management Customer Experience Strategy Development $100/hr · Starting at $50 Defining "right" customer segments and personasCreating roadmap of your Customer JourneyBuilding customer lifecycle action plans focusing on acquisition, retention and growthAnalysis of Customer engagement touch pointsDesigning operational metrics to measure and analyze results Customer success action plan About $100/hr · Ongoing Download Resume Defining "right" customer segments and personasCreating roadmap of your Customer JourneyBuilding customer lifecycle action plans focusing on acquisition, retention and growthAnalysis of Customer engagement touch pointsDesigning operational metrics to measure and analyze results Customer success action plan Skills & Expertise Campaign ManagementClient ManagementCustomer AcquisitionCustomer EngagementCustomer Experience ManagementCustomer Journey MappingCustomer PersonasCustomer RetentionCustomer SegmentationCustomer Service ManagementKey Performance Indicator (KPI) DesignManagementMarketing ManagementPlanningSales ManagementSoftware DevelopmentStrategyStrategy Development 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Marketing Strategy ConsultantsPlannersStrategy Development ConsultantsFinancial AnalystsBusiness ManagersSales ManagersBusiness DevelopersSoftware DevelopersBusiness AnalystsManagement ExpertsSales ExpertsMarketing ManagersBusiness Model ConsultantsCustomer Service ManagersOperations ManagersFinancial PlanningCampaign ManagersBusiness Process ManagersCustomer Experience ManagersMarketersStartup ConsultantsBusiness ConsultantsCustomer Retention ServicesBusiness Planning Experts