We are a team of highly professional and well-versed English language representatives capable of taking care of 24/7 customer inquiries- be it on email, phone, chat. We have the privilege of operating some of the leading UK and USA based taxi/cab companies, our team players have great expertise in the departments such as Insurance, Billing, Dispatch and Customer Retention. We understand that the competition is stiffer than ever, we strive to help our clients/companies attract and satisfy their customers with each interaction to not only be loyal business partners but to turn into loyal referrers. Competencies Excellent customer service skills Excellent verbal and written communication skills Professional telephone manner and email etiquette Ability to use Google spreadsheets Familiar with applications like Trello & Slack Good problem-solving skills Team player attitude Ability to work in a fast-paced environment Education and/or Experience