I am Terence, from India who has been working as a freelancer since 2012, on Elance, now on Upwork and Guru. I specialize in 24/7 customer service. I along with my Team can help you to take over your administrative works. We help Startup companies to handle their front end customer support operational activities. We are assisting businesses from US and UK and have partnered with them in handling their daily operations. We also look into their logistics & shipments to monitor the deliveries to the customers on time. All we need is a small training session on how to handle your internal systems and we are ready. - After business support hours is what you can look at mostly These are only a few items personalized as per your business needs and we believe can be assisted in detail with your guidance. I'm sure there is loads of other works which you have and which we aren't aware of; can also be discussed in detail. I have worked with companies like HP and Bell Canada and have provided Customer support via email, chat and phone. Besides Customer support, we do data entry, content writing, research, social media management, transcription. I have worked on platforms like Olark, Zopim, Live Engage and Intercom.io. I am familiar with CRM, Google Drive, Dropbox, Skype, Trello and Asana