Hello Viewers, I have more than 5 years of previous experience. My mission as a freelancer is to provide world-class Customer Service and excellent customer experience, to provide outstanding services such as Live Chat and Email Support with my skills.

Here are my skills:

-✅Customer Care

-✅Social Media Manager

-✅Data Entry 

-✅Data Management 

-✅Lead Generation 

-✅Online Research 

-✅40 WPM with 99% accuracy

Applications and Tools, websites I use

-✅Google Sheets

-✅Google Docs

-✅Microsoft Excel

-✅Microsoft Word

-✅Outlook

-✅Zendesk, Hubspot, VoIP/Softphone - Avaya

-✅Amazon, Shopify, eBay, Alibaba,

-✅Facebook, Instagram, Pinterest. Linkedin

Customer Service Support:

-✅Responding promptly to customer inquiries

-✅Communicating with customers through various channels.

-✅Acknowledging and resolving customer complaints.

-✅Ensure customer satisfaction and provide professional customer support.

Virtual Assistant:

-✅Answer phone calls and respond to emails.

-✅Schedule meetings with clients.

-✅Issue invoices to clients.

-✅Update the company website and social media accounts.

How can I be of service?

-✅Appointment Setting

-✅Cold and warm Calling

-✅Telesales

-✅Customer Support

-✅Phone Support.

-✅Time management

-✅Ability to Use Positive Language

-✅Clear Communication Skills

-✅Self-Control

-✅Taking Responsibility

-✅Patience

I am a hardworking and committed person, a critical thinker, and a problem solver. I have learned the importance of delivering on time but not sacrificing quality. I also appreciate good communication. I always enjoy reading because I believe there is always room for improvement.