Skillful, Tech-savvy, organized, result-oriented customer service professional with an excellent track record of significantly increasing service quality and sales. outstanding communication skills, relationship building, and influencing skills. Competent in building customer relationships with confidence and loyalty. Good emotional intelligence, emphatic and great listener.

Proficient with the use of Google Suite and Microsoft Office. I am also very conversant with CRM tools such as Hubspot, Zoom, Asana, Slack, Trello, Monday.com, and Zapier. I know how to also schedule events using Calendly and Google Calendar.

A great team player skilled at helping customers troubleshoot and solve problems to increase customer engagement.