Expertise in applying Analytical tools / approaches to analytical & reporting processes within the business unit; skilled in formulating & maintaining analytical research objectives complementary to corporate policies / customer demands . Track record of evaluating and implementing continuous process improvements to minimize errors, reduce costs while maximizing quality & yield. Implemented technical procedures and standards for preserving the integrity and security of data, reports and access. Scheduling and exception management, as well as monitoring on real time and intraday adherence for effective staff management. Expertise in analysis of department performance, both real time and historical, to identify trends, issues or opportunities and implement appropriate action in a timely manner.