IT consultancy services to organizations in India and abroad in following domains . Qualification 02: Professional Certifications: • Certified Unicenter Specialist Administrator (CUSA) • ITIL/ITSM Certified Manager (Master) (EXIN) • ISO 9001 Certified lead assessor ( Batalas ) • ISO 27001 Certified lead implementer (BSI) • Mastery over PMI processes (Certified by Wipro) • CGEIT • CISA Knowledge area and Key Skills• Project Management for ITSM Projects involving process design and/or tool deployment o CA,HP,BMC • Pre sales, Consultancy , Design and periodic assessments/audits of: o ITSM processes based on: ? ITIL V3, ISO 20000,ISO 27001, COBIT, MOF, eTom ,ISO 9001, CGEIT and ESCM frameworks o Controls for regulatory compliance based on SOX, HIPAA, GLBA, BASIL II, PCI, FDA, FISMA, OSHA, ISO 20002--- • Training and capability building on : o ITIL V3, ISO 20000, ISO 27001,COBIT, MOF, eTom ,ISO 9001 and ESCM frameworks o Project management methodology as per PMI o Internal quality audits • Personnel selection and talent transformation • Pre sales and Preparation of Responses to RFPs • Functional knowledge of IT Systems monitoring tools (CA,HP,IBM,BMC--) underpinning ITSM operational processes • Process (Policies, processes, workflows, Design standards, SOPs) design capability and experience in: o IT Service Management o IT Operations management ? Network monitoring and control ? Server monitoring and control ? Building management systems for non IT Infrastructure management ? Database management ? Storage management o Information Security Management Systems o IT Governance • Information system audits, assessments against regulatory requirements and applicable standards • Operational skills in using MS Project, Ancile U Perform , MS Visio and MS Office