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ITIL - Infrastructure Management

$20/hr Starting at $100

ITIL V2 Service Delivery and Service Support areas of Service Level, Availability, Capacity, Financial and IT Service Continuity Management; Incident, Problem, Change, Release Configuration Management and Service Desk. • Organizational Maturity and Transformation. Tools used: • BMC Remedy Software • CITRIX

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$20/hr Ongoing

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ITIL V2 Service Delivery and Service Support areas of Service Level, Availability, Capacity, Financial and IT Service Continuity Management; Incident, Problem, Change, Release Configuration Management and Service Desk. • Organizational Maturity and Transformation. Tools used: • BMC Remedy Software • CITRIX

Skills & Expertise

ArchitectsData ManagementDesignDistributed ComputingEnvironmental IndustryFinancial AnalysisInstructional DesignITILManagementModelingOperations ManagementPhone SupportResearchReview WritingSoftware DevelopmentStorage EngineeringSystems EngineeringTooling Design

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