Audrey Eads
Audrey Eads is an editor for Indeed with over eight years of experience writing and editing for media outlets across the country. Based in Austin, Texas, she particularly enjoys helping job seekers learn about the latest job trends.
Key takeaways:
Customer service is the support you provide to your customers before, during and after they buy and use your products or services.
Excellent customer service should be proactive, personalized, convenient and competent.
Add relevant customer service skills to your resume by scanning keywords in job listings and weaving them into the skills and job experience sections of your resume.