• ISTQB and NSE certified professional with over 10 years of rich experience in the entire gamut of manual and automation testing of software across various verticals • Effective in delivering software testing services in Agile, Waterfall development engagement for Test Planning, Test Strategy, System Testing, Functional & performance automation • Effective in establishing quality assurance program including general criteria for system reviews, a software metrics and measurement program that included software quality, estimation, benchmarking, productivity, risk analysis, and cost information for software developers and business • Comprehensive experience in RCA of all the leakages, UI testing, Performance testing, preparation of Test cases, Selenium (Web Driver) • Preparing test plans and test cases; creating and reviewing Selenium script using Webdriver • Engaged in API performance automation with Jmeter; validating API testing with the help of Swagger and SOAP UI • Building deployment on different environment with Bamboo and Rundek • Gathering and analyzing data in support of business cases, writing test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems • Establishing and enforcing Standard Test Processes and Deliverables (including defect management and quality metric reporting) within the gated process to streamline testing and support automation and manual testing efforts • Monitoring testing activities to ensure the quality and functionality of assigned systems; ensuring timely and accurate test communication with Development Leads, Project Manager and Senior Management throughout the project life-cycle • Preparing, designing and leading the test strategy and test plan for all projects; conducting review activities such as Requirements Review, Design Review, Test Strategy Review and Test Case Review • Managing test plan execution and reporting the results of execution on new hardware, software, and solution products; coordinating test execution across multiple test organizations • Supervising the execution of testing plans to ensure compliance with quality standards and end-user requirements • Introducing and expanding the use of test management and test execution tools such as JIRA to improve Quality Assurance (QA) efficiency, reliability, and repeatability • Devising Quality Assurance (QA) and release management processes to support developers and Quality Assurance (QA) staff across mission-critical software solutions, built KPI according to the severity of CRM user base issues and trends • Providing quantitative analysis of systems quality based on measurement and metrics data collected