I am a Network Specialist professional with over 8 years of experience in IP Network and Telecom products and services. I've worked as dedicated engineer for VPN accounts in different segments such as airlines, banking/financial industry, logistics, etc; gaining strong experience with routing protocols such: BGP, RIP, EIGRP, redundant protocols as well ( HSRP and VRRP ), MPLS, VSAT and Voice/Video network infrastructure; designing and implementing network solutions; root cause analysis investigation and reporting; support in troubleshooting IP services; remote access support via TeamViewer, LogMeIn, etc. Hands on experience with Cisco Routers and Switches. I'm certified in Cisco CCNA, CCNP, CompTIA A+ and ITIL foundation. I'm also trilingual: English, Portuguese and Spanish. I look forward to hearing from you!