I took my bachelor's degree in Nursing at Far Eastern University and graduated in year 2008, at the same year I took the Nursing Board Exam and passed. Then I had my 3 months training as a Nurse at Mariano Marcos Memorial Hospital and Medical Center. Then after the training I was hired as a Nurse II by the Department of Health Region 1 and worked with the Regional Epidemiologist Surveillance Unit and Health Emergency Management Service. A year after I entered the call center industry, started as a Technical Support Representative for an Internet Service Provider account, the highest post I have attained with my first company was a Quality Analyst. I decided to transfer to a different company and working as a Technical Support Representative with an Electronic Appliance account