I want to say you something about myself which is not mention on my profile .Customer support or Customer handling is a golden chance to get touch of anyone mind with his/her concern. I think personally man sell anything or give any service by only good convincing power .That is the heart of customer service job .Way of to be a good customer service executive first let him say and catch his weak point and to say a little . A good customer service will have power to read customer mind like book then you will be a expert customer service executive . And past 6 years I am in this job so many customer is now my followers Its my big achievement .I am working in Verb Infotech that is a software based company in India. mainly I have to work with Australian people .I am graduate In Bachelor in Arts from Calcutta University in 2010 along with completed Computer Course . I fell personally that convincing power and language literacy is valuable than education qualification . “All GOOD CUSTOMER SERVICE EXECUTIVE IS EDUCATED BUT ALL EDUCATED PERSONS IN NOT GOOD FOR CUSTOMER SERVICE” Sincerely Yours Asim Chakrabortty WEST BENGAL, INDIA