• Help server administrators install and troubleshoot SSL certificates and SSL/TLS protocols on a variety of different servers and appliances providing Tier/Level 3 support ranging from: Microsoft Exchange 2007-2013, IIS4-8, Apache, all types of firewalls, gateways, VPN devices and any proprietary software. • Outline certificate needs of organizations based on server and network structure. Companies included but not limited to: Facebook, Yahoo, NASA, IBM, VMWare, Paypal, Novell and many more.