I am technical support professional with over 7 years of experience. I have worked in various industries such as Healthcare, IT, Consumer Goods. Understanding complex business requirements into technical solutions are the major part of my work. Customer service skills are one most important exciting aspect of the profile as well. I've worked with many companies transforming sales representatives into a sales driving force. Specialties - Application/Product Support, Troubleshooting, Technical Diagnosis, MS SQL, Web Designing, WordPress administration, AWS administration, server & desktop architecture.