I have worked with Capital Typing, Inc based in the US doing transcription, Editing and Proofreading files. I have done legal transcription, conferences, interviews etc for many different industries ranging from telecommunication, industrial, financial, environmental, etc...A major project I've worked on is AT&T voicemails. I am proficient in the use of MS Office applications and I'm able to touch type over 60 words per minute.I'm able to transcribe semi verbatim, verbatim, intelligent verbatim, etc based on what is required by the client. I am able to deliver quality work on time due to my proficiency and experience in the use of MS Office applications and typing skills. I increase customer satisfaction through proper management and recording keeping/tracking, through confidence, adequate product knowledge and proper management of clients in a professional manner.