For the purpose of designing mobile app & responsive web design, I am offering my expertise to work as UX researcher & designer. 

In general there will be three to five phases of the project based on complexity and scale:

• research, 
• ideation & design 
• testing & iteration.

Each of these phases will have individual milestones detailed below.

Phase 1: Research

Explore secondary research options and existing knowledge about the target audience.

Plan and conduct primary research with following objectives:

·         Identify key user demographics

·         Understand user pain points, build empathy maps

·         Clearly define problem statement, goal statement, user personas, competitive audit

·         High level view of the probable solution

Phase 2: Ideation & Design

Phases 2 & 3 will be repetitive as the design prototypes will be tested and modified according to user feedback. Phase 2 includes planning and executing the UX design strategy up to the prototyping stage.

·         Ideate design options with brainstorming sessions (How Might We, Crazy 8)

·         Design paper wireframes, Digital lo-fi wireframes, Lo-Fi prototype and usability testing (phase 3)

·         Design digital hi-fi wireframes, Hi-Fi prototype and usability testing (phase 3)

·         Repeat the design and test phases as required

Phase 3: Test & Iterate

Plan and conduct usability testing on prototypes developed in phase 2.

·         Create a usability study research plan

·         Execute the usability study

·         Analyze and document the findings.

·         Repeat the design process based on the outcomes.

Milestones

PHASE 1

·         50 to 60 user screener surveys

·         20 to 30 user interviews

·         Research Documentation

·         Competitive UX Audit

PHASE 2

·         Ideation, User Flows and User Journey Maps

·         Wireframes & Prototypes (several iterations)

PHASE 3

·         Usability Study Plan

·         Prototype testing

·         Final Design

Timeline

• The timeline depends upon the complexity and scale of the project and can vary from several weeks to several months.

• Timeline depends upon the client providing necessary information to proceed 

• Timeline also depends upon the scheduling and availability of research participants.

• Research participants will be chosen online through social media or online survey and research platforms.