Deep knowledge on BPO / Outsourcing / Vendor Management with toal 8 years experience with 7 years in Upper Management
Specialised in Logistic, Safety, Stock Management - Phone Industry, and Sales (Room Management - Hotelier)
Deep exposure on Business Development and Marketing Management
Experienced in Managing Tri-Lingual Project - Japanese, Korean, Mandarin, English, Bahasa, Thai, Malay, Vietnamese and other South Asia Countries
Experienced in handling Asia Pacific, Australia & NZ, European, and Northern African Market
Deep knowledge on Establishing Contact Centre and Workforce Management
Experienced in Training & Development - Customer Service (BPO)