Responsibilities:
- Monitor incoming leads generated from Facebook and other digital platforms, ensuring prompt and professional response.
- Schedule and confirm appointments, coordinating between clients and our sales team to facilitate smooth communications.
- Maintain and update appointment schedules in our Customer Relationship Management (CRM) system.
- Engage with potential clients to validate their interest and qualifications before scheduling appointments, ensuring a high-quality pipeline.
- Provide detailed information to clients about our services, answering any preliminary questions and preparing them for consultation with our sales team.
- Follow up on all leads and appointments diligently, recording outcomes and feedback in the CRM to assist with future marketing strategies.
- Collaborate with the marketing team to improve campaign strategies based on appointment outcomes and client feedback.
Requirements:
- Proven experience as an appointment setter, sales coordinator, or similar role, preferably within a marketing or sales environment.
- Strong organizational and time management skills, with the ability to handle multiple appointments and schedules efficiently.
- Excellent communication and interpersonal skills, with a flair for engaging potential clients.
- Proficiency in using CRM software to track leads, appointments, and sales outcomes.
- A proactive approach to problem-solving and the ability to work independently.
- High level of accuracy and attention to detail.
What We Offer:
- A remote work opportunity, allowing you flexibility and autonomy.
- Competitive salary with performance incentives based on lead conversion rates.
- A supportive team environment where your contributions are valued and encouraged.
- Opportunities for professional growth and development within the digital marketing field.