What You'll Do
- Handle customer support via WhatsApp for our AI chatbot SaaS product
- Help customers set up and optimize their AI customer service agents
- Provide support through text, voice messages, or calls
- Guide customers through testing and launching their chatbots
- Manage 2 customers initially, expanding to 7+ based on performance
Must Have
- Fluent Spanish AND English (written & verbal)
- Experience with WhatsApp and ChatGPT
- Self-driven attitude - we need someone who takes initiative!
- Available for video calls with customers
Structure
- 2-week trial period with 2 customers
- Remote position
- Full training provided
Success Looks Like
- You proactively reach out to customers
- You solve problems without being asked
- Customers successfully launch their chatbots
- You maintain regular communication
VERY IMPORTANT: To separate you from the spammers, please write I AM REAL as the first line of your bid. We will delete all bids that do not start with this phrase, since most bidders never read the requirements. Thank you for being one who does.