I help business owners take care of their customers by providing a 𝟱-𝘀𝘁𝗮𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲.
✦ I have over 15 years of customer service experience under my belt.
✦ My focus is 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 guided by my mission, '𝗚𝗼𝗶𝗻𝗴 𝗮𝗯𝗼𝘃𝗲 𝗮𝗻𝗱 𝗯𝗲𝘆𝗼𝗻𝗱.'
✦ I can represent your brand with the following 𝗴𝗼𝗮𝗹 in mind:
✓ Establish or strengthen brand image
✓ Nurture and build client relationships
✓ Add value to the products or services
✓ Increase customer retention
✓ Gain positive reviews
𝗧𝗼𝗼𝗹𝘀 I am knowledgeable and familiar with:
✓ Microsft Office
✓ Google Workspace
✓ Zoom | Skype
✓ Slack
✓ Vonage Business App
✓ Intercom | Zendesk
I am a fast learner and am eager to learn the tools and platforms you are using.
✦ Work Set-up:
✓ Noise-free, private work area
✓ Processor - Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz
✓ RAM - 12.0 GB
✓ Noise-cancelling USB headset with mic
✓ Fiber Internet with 25mbps min speed
✓ Backup - laptop | pre-paid Wifi | generator
Looking forward to working with you.