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Administrative & Secretarial Customer Service & Account Management

15+ years in Customer Service

$10/hr Starting at $800

I help business owners take care of their customers by providing a 𝟱-𝘀𝘁𝗮𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. 


✦ I have over 15 years of customer service experience under my belt. 

✦ My focus is 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 guided by my mission, '𝗚𝗼𝗶𝗻𝗴 𝗮𝗯𝗼𝘃𝗲 𝗮𝗻𝗱 𝗯𝗲𝘆𝗼𝗻𝗱.' 


✦ I can represent your brand with the following 𝗴𝗼𝗮𝗹 in mind: 

✓ Establish or strengthen brand image 

✓ Nurture and build client relationships 

✓ Add value to the products or services 

✓ Increase customer retention 

✓ Gain positive reviews 


𝗧𝗼𝗼𝗹𝘀 I am knowledgeable and familiar with: 

✓ Microsft Office 

✓ Google Workspace 

✓ Zoom | Skype

✓ Slack 

✓ Vonage Business App 

✓ Intercom | Zendesk 


I am a fast learner and am eager to learn the tools and platforms you are using. 


✦ Work Set-up: 

✓ Noise-free, private work area 

✓ Processor - Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz 

✓ RAM - 12.0 GB 

✓ Noise-cancelling USB headset with mic 

✓ Fiber Internet with 25mbps min speed 

✓ Backup - laptop | pre-paid Wifi | generator 


Looking forward to working with you.

About

$10/hr Ongoing

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I help business owners take care of their customers by providing a 𝟱-𝘀𝘁𝗮𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. 


✦ I have over 15 years of customer service experience under my belt. 

✦ My focus is 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 guided by my mission, '𝗚𝗼𝗶𝗻𝗴 𝗮𝗯𝗼𝘃𝗲 𝗮𝗻𝗱 𝗯𝗲𝘆𝗼𝗻𝗱.' 


✦ I can represent your brand with the following 𝗴𝗼𝗮𝗹 in mind: 

✓ Establish or strengthen brand image 

✓ Nurture and build client relationships 

✓ Add value to the products or services 

✓ Increase customer retention 

✓ Gain positive reviews 


𝗧𝗼𝗼𝗹𝘀 I am knowledgeable and familiar with: 

✓ Microsft Office 

✓ Google Workspace 

✓ Zoom | Skype

✓ Slack 

✓ Vonage Business App 

✓ Intercom | Zendesk 


I am a fast learner and am eager to learn the tools and platforms you are using. 


✦ Work Set-up: 

✓ Noise-free, private work area 

✓ Processor - Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz 

✓ RAM - 12.0 GB 

✓ Noise-cancelling USB headset with mic 

✓ Fiber Internet with 25mbps min speed 

✓ Backup - laptop | pre-paid Wifi | generator 


Looking forward to working with you.

Skills & Expertise

Client Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceHelp DeskInternet SkillsPhone SupportZendesk

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