I help ISPs and Enterprises build network, cloud and IT infra teams at their service, 24/7. Teams can be dedicated or shared and can do Tier-1 support, Tier-2 support, Customer support, Network Troubleshooting etc.
Network and IT Services for Internet Providers and SMEs
1.24/7 Network Monitoring, Incident management, Problem, Fault management and Change management
2.Vendor management, Escalation handling and Code Red incidents
3.Network Design, Architecture and Network Provisioning
6.Enterprise Networks Management including SD-WAN setup
7.Tech Support, Remote IT management, Antivirus, Backups, Windows Patch upgrades, Application upgrades,
8.Internet Service Delivery, Circuit Turn Up and Handover
9.Support for Field technicians / Remote hands, Network Troubleshooting
10.Managed Firewall services, Managed SD-WAN services