I have 3 years of experience with Customer Service. I am proud to say that I am always hitting the KPI. My goal for each call is giving customer satisfaction at the first point of contact. I am also knowledgeable in using Microsoft Excel. I have 2 years of experience in Program Admin. I am using it in accomplishing my daily task, that being assigned by Operations. I have also knowledge in using the Shopify, Helpscout and Google Docs. Although I am new to this environment, I am a fast learner, hard working and team player. Please contact me and it will be my pleasure to be part of your team.