I have 7 years of experience as a Technical Support Representative dealing with DSL, PC and email troubleshooting for one of the top US based telecom company. Currently, I am working as a Software Engineer handling SAP HCM issues for an international company. I can offer you my services in research, data entry, troubleshooting, email setup, customer service and doing tasks involving social media. I pride myself on my ability to do multitasking without sacrificing the quality of my work. Also, my experience in the customer service field as well as a writer, greatly developed me as a very good communicator that can deal with people coming from different walks of life. I look forward to working with you on your next IT project or practically anything that I can help you with.