-Data Entry, We have working experience of almost 7 years and most of it is in customer care over the telephone, emails and face to face. * Technical Support and Customer Service. * Excellent Customer Service Skills on phone, email and face to face * Advance Microsoft Excel Skills (working with formulas and macros, creating automated excel sheets to deliver complete management of processes and being able to extract reports and analysis from these sheets). * Excellent Microsoft Outlook Skills. I am very organised with the emails, tasks and followups which ensures that all emails are dealt efficiently and in an orderly manner. Scheduled Tasks and organised email followups ensure that all tasks are completed efficiently and all email followups are made on time. * Advanced Secondary Research techniques: The generation and communication of research knowledge and information. * Computing proficiency ¿ Knowledge of advanced applications Microsoft Office (Word, Access, Excel, and Power Point etc.). Photoshop, Fireworks. I am familiar with most computer softwares. * Writing formal letters * First language is English. However I am also fluent in Urdu and Punjabi. * Personal Qualities: Enthusiastic, Punctual, Responsible, able to follow instructions and use own initiative. * Capable of working in a team as well as individually. * I have re