? An out-of-the-box thinker with a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability norms. ? A strategic planner with proficiency in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths and building powerful teams that can conquer any obstacles. ? Expertise in mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines. ? Functioned as the Functional Supervisor in the migration of Foreign Interest & Principal process with a team of 6 members. ? Adeptness in providing guidance and leadership to staff in accordance with specified program objectives. ? Distinguished abilities in leading teams for developing business continuity plans, procedures and service standards for business excellence.