I have been a Free-lance trainer and writer for the past 13 years. I have also had hands-on experience in the field of Customer Service and Business Process Outsourcing Management. Having worked in different environments, locations and organizations, I have been able to develop high flexibility and adaptability, along with highly viable skills in the areas of MS Office, Excel VBA and Automation, English Grammar, Academic Writing, Accent Neutralization, Leadership Skills, Six Sigma, among some others. I possess a strong will to acquiring new knowledge; and this has always helped me to work under pressure and rationally organize my work. I look forward to mutually beneficial opportunities that will also help push me towards new targets and solutions.