• Assisted collections agency for Australian account. • Skip trace customers that were not able to locate by clients with regards to their unpaid accounts. • Utilize tools necessary to find customers and their possible associates to get to them directly. • Responsible for collecting past due balance of customers from clients bought by the agency. • Understand the financial situation of the customers to help them clear the balance. • Collect payment in full for located customers. • Set arrangements when necessary to assist in paying the balance.