A customer-centric and driven to provide world-class client success to all partners and colleagues I am working with. I am focused on building a positive business relationship with the organization I am supporting by developing and improving processes and align it with the company's objectives and vision.
Facilitates onboarding for new clients and re-onboarding for renewed accounts and Coordinates with other departments for product execution. It monitors account performance and performs escalation if necessary and encourages and processes upsell for active paying accounts.