My strength is my ability to work with people in a support role, excellent listener, knowledgeable, highly skilled at getting to the root issue and problem solving. I have worked in a call center for a computer manufacturer, a collection service and main support for a telecommunications corporate wide purchasing system. Two years as an escalation Manager serving as the Tier 2 customer escalation support for sales and service representatives.Shift supervisor at Starbucks opening the first store in New Mexico.In addition to customer service the majority of my background is in purchasing and inventory control. I've created material plans, business plans and various reports utilizing word, excel and publisher. Proficient with many computer system platforms and software programs. Honest w/a strong work ethic.