While working at AAFES I implemented a new vendor delivery system. Was promoted within 1 month, within 6 months owning my own store (military move). To work in a challenging business environment where I may use my skills as well as learn new skills to provide solutions to meet customer needs and expectations. Have over 20 years experience in the Customer Service field, as well as over 20 years experience in Cash Handling. Very knowledgable of computers and various programs. Understand some ACT!, experienced in MS Office.Have 5 years experience in a Call Center environment, 6 months experience in Legal Assistanting and 2 years experience as a Supervisor.Clerical skills include typing and data entry, all office equipment (have fax machine in home office), very good with computers (have 4 in home office). Have high speed internet and unlimited calling on phone.