I have over 13 years experience in this field. I process and manage payments received, generate and send out invoices, follow up on, collect and allocate payments, perform account reconciliations, research and resolve payment discrepancies, investigate and resolve customer queries, maintain accounts receivable customer files and records, process credit card payments, communicate with customers via phone, email, mail or personally. My skills include attention to detail and accuracy, good verbal and written communication skills, organizational skills, problem analysis and problem solving skills.