A highly efficient, methodical and talented admin and data entry specialist with considerable experience of developing and implementing effective processes and structures in a financial environment. Monitored, measured, trained and improved the skills of over 100 customer service representatives by evaluating error patterns and recommending the types of training for each employee to supervisors. Strong customer service experience and a background of achievement in supporting all levels of management and working to set schedules and deadlines. Collaborative but decisive personal style; effective communicator and problem solver. Passionate about for all channels of communication I would class myself as a quick learner when it comes to new skills, I navigate around a computer, phone, internet and intranet procedures with ease. Looking for a company which will challenge my problem solving skills and allow me to continue to develop my knowledge and potential.