Customer service and Sales expert with 6 years experience in the Call Center industry.An organised, result-oriented Customer Service Professional with an excellent track record of significantly increasing service quality, sales and customer base. I also have 4 years of experience as a Product Trainer both sales and customer service.I have managed different accounts/line of business,responsible for training new call center employees,developed training materials and performed administrative office duties. As a product trainer,I used to perform a lot of admin and adhoc tasks like;email management,appointment setting,internet research,content development and client facing.