I have been working for 15 years now; 11 years as Administrative Secretary; 3 years in a BPO/Call center industry and a year as a Virtual Assistant. I worked as customer service representative by Comcast for 2 years and 3 months, and take pride in finding creative solutions to problems presented by customers. My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for your opening. I am familiar with Zendesk, Shopify and Xpert. I enjoy speaking with people and finding solutions to meet their needs. I work well independently and require very little direct supervision to successfully complete my job. In addition, I have a quiet home office setup. I have a desktop and a laptop computer. I am running a good internet speed.