About four years ago, I experienced handling multiple tasks as an admin/marketing assistant in a real estate company for nearly 2 years. I provided extensive admin support e.g. email & calendar management, customer service, data-entry, collections, follow-ups, etc. I have also coordinated regular meetings with the team leaders under our management, conducted necessary monthly training to all of the newly recruited sales consultants about our products and services, rules and regulations of the company and their roles/responsibilities. 2013 when I started to join a team of customer service representatives where I learned to be independent and a team player at the same time. I was able to maximize my skills in handling difficult issues through effective communication and interaction with the customer via phone.