I worked at my previous company as the receptionist for the first year, and I organized all the inbound and outbound shipping and even created a reliable, easy to use digital filing system to track the outbound shipping labels. I created multiple databases from scratch to organize the information that passed through my desk. I drafted the proposal for and successfully implemented a recycling program at our corporate office. I was also responsible for the weekly ordering of office supplies, upkeep of the office inventory, and anticipating the needs of the corporate office and the projects based near us. I also assisted in the payroll for the company, and developed strong conflict resolution skills while dealing with and prioritizing the needs of different departments. I have approximately 5+ years of phone experience and was selected as the voice for the on hold and welcome message for corporate headquarters.