I am a dedicated, reliable team-player. I am familiar with the self-discipline it takes to work without a manager always being available immediately. I am a proven leader, always willing to help other team members. I am experienced with Microsoft Office and have the ability to learn new or proprietary software quickly. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat . I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious.. I am driven to succeed and would like to partner with clients who have a similar drive.