- Entering and encoding of sales forms to CRM - Entering clients information data to CRM - Sending clients a welcoming email - Responding to clients queries thru chat and email - Extracting embossing list of clients from CRM - Provides list of generated leads into excel - Updating individual performances of sales agents on sales board - Capturing and printing of sales board data every end of day - Posting agent’s individual target on sales board - Provides listing of tracking leads in excel - Provides nomination tracking reports from sales agents - Provides CRM generated embossing list from members being entered - Provides reports for conversion rates from leads being converted into a sale in excel - Scan an enter sales forms from Australian counterparts into CRM